FAQ's
FAQ's
🛍️Discovery Stage- "I'm new here.."
What makes Pink Lipps Cosmetics different from other beauty brands?
Pink Lipps Cosmetics is a Black-owned, clean beauty brand built on confidence, culture, and care. Our products are designed to celebrate every shade of melanin with formulas that nourish, perform, and empower — proving that confidence is beauty.
Are your products cruelty-free and vegan?
Yes! Every Pink Lipps product is 100% vegan, cruelty-free, and formulated with clean, skin-loving ingredients. We never test on animals — only on confident women like you.
Is Pink Lipps a Black-owned brand?
Absolutely. Pink Lipps Cosmetics was founded by Kenyata Gant, a passionate beauty creator from Kansas City, MO, with a mission to empower women through self-love, representation, and high-performing clean beauty.
Are your products safe for sensitive skin?
Yes — our formulas are made without harsh chemicals, parabens, or sulfates. We focus on gentle, moisturizing ingredients that care for your lips without irritation.
FAQ's
💄 Consideration Stage — “I’m thinking about buying…”
What are your best-selling products?
Our community favorites include the Glow Lip Oil, and Everlasting Matte Liquid Lipstick — each one designed to deliver moisture, shine, and long-lasting wear.
How do I choose the right lip color for my skin tone?
We make it easy! Each product page includes shade descriptions and photos of real lips/models across different skin tones. You can also take inspiration from our Instagram and TikTok looks!
Are your lip products sticky or drying?
Never. Our formulas are made to glide on smoothly, hydrate deeply, and stay comfortable all day long. You’ll get the gloss, the color, and the care — no stickiness, no flakes, no drama.
Do your lip products have a scent or flavor?
Yes — some of our products, like the Glow Lip Oils have a soft, sweet scent to enhance your experience. We keep all fragrances gentle, clean, and never overpowering.
FAQ's
📦 PURCHASE STAGE — “I’m ready to order!”
Where can I buy Pink Lipps Cosmetics?
You can shop directly on our website at www.pinklippscosmetics.com , The Beauty Spot & Star Beauty located in KCMO, or from select retail partners soon listed on our site.
What payment methods do you accept?
We accept all major credit cards, PayPal, Shop Pay, and Apple Pay. You can also use payment options like Afterpay & Klarna to buy now and pay later.
How long does shipping take?
Orders typically ship within 2–3 business days, and standard U.S. delivery takes about 3–7 business days. You’ll receive tracking details once your order is on its way.
Do you offer international shipping?
Unfortunately, we only ship in the USA. Sign up to our newsletter for updates on International Shipping - Email Sign Up
FAQ's
💕 POST-PURCHASE STAGE — “I’ve ordered… now what?”
How should I use the Cherry Lip Sleeping Mask?
Apply a small amount to your lips before bed and let it work overnight. You’ll wake up to soft, smooth, and hydrated lips — it’s your 8-hour beauty sleep in a jar.
How can I join the Pink Lipps community?
Follow us on Instagram and TikTok, and join our Lipp Lovers broadcast channel, sign up to our PLC Newsletter for exclusive news, product drops, and confidence-filled conversations.
What if I need to return or exchange my order?
If your product arrives damaged or incorrect, we’ll make it right. Please contact our support team within 7 days of delivery for assistance. For hygiene reasons, opened products can’t be returned — but your satisfaction always comes first.
How can I stay updated on new launches and promotions?
Join our PLC Newsletter or text club to get early access to new drops, special offers, and insider updates.
FAQ's
🌸 BRAND CONNECTION — “I love what you stand for…”
What does “Confidence is Beauty” mean?
It’s our mantra. At Pink Lipps, beauty isn’t about perfection — it’s about power. Every product is made to remind you that confidence is your most beautiful feature.
How does Pink Lipps give back or support women?
We’re passionate about creating spaces where women can grow and shine — from our podcast The Lipps Lounge to mentorship and collaborations, The WNBA with The Washington Mystics, Hallmark Mahogany, Vans Shoes; that amplify Black female voices in beauty and business.